Facial hair revelations aside, I think it's safe to say that anybody who's currently involved in education knows that the nice men on the YouTube were right.
Whether you're in a teaching position, or that of a student, you know that the idea of all things technological stemming back to a computer and knowing how to print, write a word document, etc. without any real consideration for the idea of "literacy" from a technological perspective. We're taught the bare-boned necessities, without any added bonuses or extensive thought.
Instead of knowing the reasons why things work, or really even the reasons why we do them, we're expected to know the how.
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